Microsoft Surface Dock 2 (4x USB-C, 2x USB-A, Gigabit Ethernet port, Audio port)

Product Information

Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. To see if your video adapter is working, connect your Surface to a different TV, monitor, or projector. If you can’t get what’s on your Surface display to show on a different external screen, you might need to replace the adapter. Solution 10: Consider these possibilities if your display is wireless Press the Windows logo key + P on your keyboard, then select what you want to do according to the following table: Note: To learn more about how to set up your monitor, go to Connect Surface to a TV, monitor, or projector. Set up your audio Thunderbolt 4 connection supports up to two 4K external displays at 60Hz (when supported by device and display).

Move what's on the screen across your Surface display and onto the TV or monitor screen. When you have displays extended, you can drag and move items between the two screens and select a different resolution for your second screen (to learn more about screen resolutions, go to Solution 6). Note: To learn more about setting up sound on your Surface, go to Surface sound, volume, and audio accessories.Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. Connected to two external monitors Use the cable that came with your monitor or verify that the cable supports video. Always do this with Surface devices with USB-C ports. Using a Mini DisplayPort to DisplayPort cable, connect the Mini DisplayPort on your Surface to the DisplayPort input on the first external display. If only one of your external displays has an output port, connect your Surface to that external display first. If your monitor doesn’t support DisplayPort, we recommend using HDMI. Otherwise, use DVI or VGA. The adapters listed in the table have been tested for compatibility and can help solve video issues. For other options, see Officially licensed third-party accessories. When you connect your Surface to a TV or monitor, your Surface tries to set the best resolution based on the connector and the resolution of your TV or monitor.

Bluetooth can occasionally interfere with Miracast. Select action center in the taskbar and make sure Bluetooth is off. Related topics If your monitor doesn’t support DisplayPort or USB-C, we recommend using HDMI. Otherwise, use DVI or VGA. The adapters listed in the table have been tested for compatibility and can help solve video issues. For other options, see Officially licensed third-party accessories.If you're using a video extension cable or video adapter or converter, remove it from your set up to see if it’s causing the problem. If your monitor supports DisplayPort, we recommend that you use a Mini DisplayPort-to-DisplayPort cable that’s no more than 6 feet (1.8 meters) long. DisplayPort will allow you to use the highest supported resolution and refresh rate with your Surface.

See the same things on both your Surface display and on the TV, monitor, or projector (to learn more about screen resolutions, go to Solution 6). Extend these displays. Your screen is spread over two screens, and you can drag items between the two screens. Follow the monitor manufacturer’s instructions to set both monitors to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first monitor to pass the signal along to the second monitor.When you use two external displays, you may be able to achieve a higher refresh or screen resolution on one display by lowering the refresh or screen resolution used on the other. Expand Firmware Update to view the currently installed firmware and whether it is up to date. If needed, select the option to update the device.

See the same things on both your Surface and on the external display (to learn more about display resolutions, go to Solution 7). Use this port to connect to your external monitor. Depending on your monitor's video output ports, you may need a display adapter (sold separately). If you are unable to resolve your issue with solutions above, please refer to Connect Surface to a TV, monitor, or projector for more information on how to connect your Surface to other devices. Related topics

For the USB-C to HDMI adapter, we recommend using the HDMI adapter with a HDMI 2.0 cable or higher.